On 9/25/05 I ordered the SingerVac (as was advertised on TV) from www.singervac.com and was charged $176.27 on 9/30. As of today, 11/2/05, I cannot get hold of anyone at the company nor have I received my order.
The "Customer Care" email address is bogus, it was kicked back as "doesn't like receipient". So, I called 800.716.8667 (it says for faster service to email them!) and was on hold for over 45 minutes this morning, never did get to talk with anyone just listening to "please hold, your call is important to us" and finally had to hang up. Then I tried the 800-711-8357# listed on my credit card statement and it's constantly busy.
Deborah James should be ashamed of herself for advertising a company that is ripping off consumers.
I have reported them to the FBI Fraud Division this morning as well as this website and have disputed the charge with my credit card company.
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