A few months ago I resolved a debt with JA Cambece Law Office. I initially spoke with a woman by the name of Kim Bennett, who at that moment was cordial. After I explained to her that I did not have the money to resolve the debt. The threats and promises of further action began.
I initially was outraged, but reluctantly gave in to a payment arrangement. She expressed I would initially pay over half by the end of the month and then I could pay the rest in two installments. We struggled back and forth with the initial amount to be paid and in the end she won.
The company and their tactics for dealing with customers are outrageous. The threats that were being made regarding further action if the debt was not resolved was unbelievable. I have never felt so belittled in my entire life.
Since the initial bulk payment was not coming from me, but rather I was using my federal grant I was at the time frame of my school to cut the check. Cambece was not sympathetic to the money in the account when it was supposed to be, even though Kim Bennett told me that if something were to happen prior to the payment to contact her and additional arrangements could be made.
Well of course that was a big joke. I was directed to the manager (cannot remember his name), who was even more rude than her and expressed to me that it was not his problem that the money was not there and I should figure something out.
Long story short I have paid my balance in full and have yet to receive the promised documents by Cambece with regard to my original creditor. When I talked with Kim Bennett today regarding the documents she said it takes 30-45 days to have the documents sent to me. This response was different from her response 38 days ago, which was three weeks. Because I got upset and wanted to know who the documents would be coming from she advised me that is none of my business.
Then her manager called me back and told me not to bother his office staff anymore. I asked him for the contact information and he told me that wasn't any of my business. How can it not be? It's my account and my documents?
Be careful when dealing with this company. Don't ever close the deal on the first phone call always consult with a lawyer prior to making any arrangements with this law office.By the time Cambece gets your account a great deal of time has passed, what is a few more days. They may not like to wait and may threaten you, but you won't regret taking that extra time to find out what your rights are.
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