We built our pool 4 months ago with Aepools - Arthur Edwards Pool & Spa Centre of Miller Place. This was our first pool and we did in depth research prior to choosing the company. Aepools provided the most comprehensive package that was tailored to our needs and by far the best value. For the most part, the construction process went fairly smooth, but when there was an issue, I would just call our project manager and he would take action immediately.in fact, even after our pool was completed, he still made himself available to answer questions and he would come to our home to address the issue personally too many times to count. He was more than happy to help us.
As time went on, there have been a few issues that have arisen that needed to be addressed. The warranty team lead by a gentleman and wonderful assistant was right there to help us out and made sure the issues were resolved. The relationship with everyone we have dealt with has been amazing.
From warranty, the service team and the team at their store have not only provided their office numbers, but have provided their e-mails so even on the weekends, we could contact them. I have been amazed by their quick response.
Really nice service and recommend them to anyone else...
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