Usacomplaints.com » Miscellaneous » Complaint / Review: AuraVie.com - Consumer Report. #1083987

Complaint / Review
AuraVie.com
Consumer Report

An advertisement popped up saying that I would receive a free sample trial of Aura Vie and all I had to do was pay the $4.95 for S & H. Then weeks later there was a deduction from my bank account totaling $97.88. I made no other purchase than the initial one, nor did I receive anything to explain the second charge. When I called to inquire about these charges the representative then told me that I was wrong and had agreed to pay the extra $97.88 after I received the product. I asked to speak with a supervisor and was told that he was in a meeting. I offered to send the product back for a refund (excluding the initial $4.95) Not only because of the fees but also that I am genuinely not satisfied with the product, and was offered an option of paying for 40% of the product. Again I asked for a supervisor and was told that they were in a meeting, I offered to hold and asked if there was an estimated time that the meeting would be over but did not get an answer and holding was not an option, so I requested that I be contacted by a supervisor A.S.A. P and hung up. I typed the company name into my search engine and this sight popped up. So here I am.


Offender: AuraVie.com

Country: USA   State: California   City: Van Nuys   ZIP: 91410
Address: P.O. Box 10465
Phone: 8889972941, 8662169336, 8665234193
Site:

Category: Miscellaneous

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