Usacomplaints.com » Miscellaneous » Complaint / Review: Alibaba.com and Aliexpress.com - Phone order canceled, refund requires ID and passport copies. #1083279

Complaint / Review
Alibaba.com and Aliexpress.com
Phone order canceled, refund requires ID and passport copies

On 15 July I placed an order for a mobile phone with them and even paid for it with my VISA card. After some time they sent me a message that the order had been canceled for security reasons. My order number is 15047082967642.

To claim my refund, I need to submit a copy of my ID card, my passport, and my credit card, front and back. How is that possible, when all of these documents are very personal and cannot be disclosed to anyone? They could be used for something wrong. Until I submit these documents they will not refund me, and I will certainly not send them these documents at all.

I lost my $174, so I advise all buyers to be very careful when buying from Alibaba.com and Aliexpress.com, or not to buy from them at all. Buy from a good source.



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