Usacomplaints.com » Miscellaneous » Complaint / Review: Universal Duty Free - Rip-off!. #106741

Complaint / Review
Universal Duty Free
Rip-off!

I placed an order with this company on 11/9/04. They charged my credit card on 11/10/04. Order conformation said my order would be in between 10-21 days. After not receiving the order I called them on 12/09/04. They told me that the order was delayed because of the Thanksgiving holiday. Which is understandable.

As of this date 12/21/04 i still have not received my order. I again called them and spoke with "Charlie" he would not give me a last name or an associate number; he told me he did not know where my order is but would call me back after the first of the year.

Needless to say, I told them to forget it. I told them to cancle the order and credit my credit card. "Charlie" told me he could not do that. They said they would send me a refund in about 10 days. We shall see if I ever get it.


Offender: Universal Duty Free

Country: USA   State: Illinois   City: Arad
Phone: 8667579803
Site:

Category: Miscellaneous

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