We need help getting a promised refund of $20,000.00 from LeafGuard in Tigard. Ed Schmeltzer, the salesman, told me and my partner Bob that we would get a full refund if we were not satisfied with their product. The day they installed the gutters we contacted Ed telling him we weren't happy. They placed inductrial sized downspouts right in front of two picture windows. They also left sharp metal objects and glue strewn all over the yard and roof. We have animals so this concerned me greatly. They said they'd move the gutters. Bob flew in from LA where he was working but Ed never showed up. The two workers didn't know what to do to solve the problem so left. Today, a week later, I notice a long piece of sharp metal hanging down from the roof in front of our living room window! After numerous unanswered calls and e-mails, the company tells me they will not honor Ed's promise of a full refund. So it's clear this Ed Schmeltzer lied to us to steal $20,000.00 from us! We cannot live with this dangerous situation. What are we to do? We need help. Will you help us?
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