Usacomplaints.com » Miscellaneous » Complaint / Review: BP Station At 5035 W. Touhy Skokie IL., Manager Name Is Sam - Consumer Report. #1057378

Complaint / Review
BP Station At 5035 W. Touhy Skokie IL., Manager Name Is Sam
Consumer Report

That afternoon (04/22,5:55PM) I went to fill up my car at BP station located at 5035 W. Touhy Skokie IL.
I used pump #5. I selected 87 octane level I want for my gas. I open the door to my gas tank and unscrew the cap. Then I lift up the gas nozzle and inserted it in my tank. Then before I even squeeze the nozzle to fill up my tank I have noticed that the mechanism for counting the amount of gasoline and dollars start to work. And it worked very fast. Another word, gasoline didn’t start to go to my tank but I was already charged. I was shocked and several seconds later I squeezed the nozzle and only then I heard the noise of gasoline coming into my tank.
I immediately reported about the incident to station manager (Sam). He was not helpful at all and didn’t want to understand but rather started to explain that I have to clean up the nozzle before inserting it to my tank???
At some point he was about to give me 20 cents to compensate. This is clear indications that he knew about the problem. I mentioned that before I squeezed the nozzle pump display already showed more than $1.50 of gasoline value.
How many more people used this pump and haven’t noticed this problem?


Offender: BP Station At 5035 W. Touhy Skokie IL., Manager Name Is Sam

Country: USA   State: Illinois   City: Warrenville   ZIP: 60555
Address: 28301 Ferry Road
Phone: 8003333991
Site:

Category: Miscellaneous

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