Here is the www.mbtturkey.org customer care and great solution offer: Dear friend, If you return them back us, the shipping fee is very expensive and the custom will charge fee. Not only for us, but also for you will lost more. So i suggest you place a new order with discounts. Wish you have a nice day! Best regards, yours sincerely, mylinetrade
I have forwarded this issue to our manager and he shows his great concern on this issue. Then he made a decision that you only need to pay us shipment fee and tariff tax which is just TRY143 by western union. And we will send you a suitable shoes you ordered to you and send you a secret gift. Besides, you can keep the shoes you received, send it to your family or friend, don't need to waste money to send back. That is a quite unbelievable price. Hope you can understand it!
Kind regards! Mylinetrade
Dear friend, This time, i sure we will send you shoes size 252 mm. Mylinetrade
Dear friend,
Thank you for your photos. As a sincere supplier, we kindly suggest you keep the gods and don't send them back for exchange. Because, it will lose much money not only for us but also for you if you return them for exchange. On one hand, if you return them for exchange, we have to pay a high tariff. On the other hand, as a rule, if you return them for exchange, you have to pay for the return postage and the resending shipping fee which will cost you nearly 60% of the original purchase price. That is really very expensive. Besides, it will take you about two months to wait for the exchange goods. That is really a long time. Since you have to spend time applying for our related department to allow you to exchange the goods. The related procedures will be complicated.
Most importantly, you should assume the risk of loss of the goods. If we don't receive the goods in a saleable condition, then you can't make an exchange with us. So all in all, you will lose much money if you return the goods for exchange.
As a sincere supplier, we won't let you down. We will try our best to help you settle this problem. Thus, our manager has offered a good solution for you:
Solution: We will send you new goods if you pay us again only 60% of the original purchase price as shipping fee and packing fee. That is to say, you only need to pay us TRY123. Then you will get a new goods you ordered. That is a quite favorable price.
Hope you can accept it.
Wait for your reply. Mylinetrade
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