I got a bill from TWC last week and went to pay it. I was told my services will be restored in 10 mins. It's Wednesday and my service for cable has NOT been restored! I demanded that a technician be sent to my residence. I live alone and have no one to stay in my apt. I called TWC and requested ...
This is absolutely the worst company ever! I would never recommend anyone to get their services. I was lied to over and over again from technical support and was not ever able to connect to the internet. First, the package was mailed to my neighbors house. Second, I had to rearrange my whole office ...
They are so messed up it unreal. First we were promised 39.99 a month for the first year, then 49.99 for the next. We are being charged 59.99 taxes. They said we could get upgraded in august, it is now september and nobody knows what we're "talking about." the connection is lousy. And now ...
I was treated rude & coldly by 2 female employees at a billing/payment center & I tried to call in & complain that day, & was disconnected FIVE straight times & the last 2 times were after the person assured me I would not be. I called back a 6th time & only got through ...
My router will randomly disconnect from the internet for no reason, then I have to reset it. -I pay for 20Mb/s internet; I get around 5Mb/s -I was promised free HBO, plus a refund equal to a months worth of service for poor customer service; never got it. -Phones will randomly get disconnected and ...
Paid Time warner for our monthly bill. Its been 4 weeks and we have still not been credited for our payment. We submitted proof, A bank statement showing payment was taken out of our account, 3 weeks ago. When we call, they keep saying they need a few days to locate where our money went on their ...