Asheboro, NC 27205 November 24 @ 5pm I called TWC for a two hour waiting game with customer service. Between 5 and 7 pm I called FOUR times only to be cut off shortly after contacting a rep. I tried again Monday the 26th at 10:57 A.M. And got another 30 minute bad music session but got a very nice ...
Been complainting for months that the internet is horrible and they come say is fixed when in fact it isnt paying so much money for what i think if we pay so much we should have reliable service i reliable on the internet since im homebound due to illness and i wish i could get a different provider ...
I have been a long time subscriber of TWC bundled services (TV cable internet) and recently the company has assessed me a lease fee for an old modem that I have been using for more than 5years now. I believe this is not fair and this is not right. I have entered into a contract for the bundled ...
I have been a long time subscriber of TWC of their bundled services (TV cable internet) and recently got a surprising assessment of the Internet Modem Lease Fee. I believe this is not fair and this is not right that your company would slap us with this fee after using the old modem for more than 5 ...
I did not sign a contract agreeing to pay a monthly rental for the cable/telephone modem. I was not informed that the charge would start in November, I was not given a 30 day notice. The recommended modems do not include digital phone!!! ...
Thank you so very much for your prompt, courteous and wonderful service. I appreciate how you were concerned about my request, and how you took care of the situation so quickly. I am very satisfied with your performance. I am really enjoying my website. Thanks again! ...