I signed up for roomster.com in hopes of finding a roomate. They had a 3 day membership option in which I signed up for. After three days I noticed that alot of the profiles where either fake designed to get people to sign up for the site or just old outdated profiles. So since the membership was only for 3 days I figured that it was great that I didn't sign up for the whole month membership. Well after 3 days had elapsed roomster automatically signed me up for a month membership. I became furious and contacted customer service in which they told me the 3 day membership is actually a trial offer with renewal. However at no point do they inform the customer during sign up that they are paying for a trial with automatic renewal. The automatic renewal information is only located in fine print hidden inside the terms of agreement, other trial websites make it very obvious that you must cancel before a certain time period in order to avoid automatic renewal roomster.com doesn't care they make there money by trickery.
Customer service was very rude and refused to allow me to contact them by telephone, in fact they ignored my follow up messages as well. They basically got there money and ran without allowing me to explain that there websites needs to better inform the customer that the 3 day membership is acutally a trial offer with renewal.
This website is very suspicious STAY AWAY.in all actuality roomster.com should not even be charging for there service because there are few people with REAL profiles who will respond to your messages. Roomster.com also likes to post fake profiles of users on craigslist, so be careful when you see any links that lead to roomster.com
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