I bought a breakfast nook from homedecorators.com with the understanding of a 100% customer satisfaction guarantee for a full refund. I was not satisfied with the breakfast nook and returned it at my expense. Homedecorators.com is now saying the breakfast nook was returned damaged (which of course it wasn't damaged) and they refuse to refund my $1,471.02. I asked what was damaged with it and naturally they tell me the manufacturer hasn't answered their email about it. I have looked up the manufacturer by the return address homedecorators.com gave me, and found a phone number for Thompson design Inc., which is not a working number, and the address for this non-working number doesn't match the return address homedecorators.com gave me, smell a big rat?
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