I'm writing to record my knowledge with homedecorators.com. I purchased a table chair from their store ca. 4 weeks ago, which fell aside in regards to a week ago. They've declined any aid or modification. If nothing else, my expertise might function like a caution to others
Cited below can be an email trade that's very self explanatory. Having invested $ 150 on the seat that fell aside several days following the return interval (3 months) went out is frustrating, but what truly makes me angry may be the blithe rejection to consider any obligation.
Regards, Klaus Theopold
At 3:12 PM 0000 3/22/07, Nikki wrote:
Dear Dr. Theopold,
Thanks for the mail.
Please take our apologies for declining to supply you using the quality you anticipated. I enjoy you telling people of the problem. Your return policy claims that products have to be delivered within 45 times to get a reimbursement or within 3 months for an exchange or product credit. Consequently, we're not able to take the return of one's purchase or concern replacement pieces.
Please feel free to contact us when you have any more questions or issues. Thanks for buying with Home Decorators Collection.
We appreciate your company.
Truly,
Nikki
Web Consultant
& Original Concept &
From: Klaus Theopold
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