I just got off the phone after more than a month trying to get my money back. I've been to my credit card company, customer care dept., wealthdci, penbrookproductions, you name it I've been there. Finally, with my fingers crossed I'll get my refund. I got a transaction number from Albert & another promise of 5-7 business days for processing. Also, I filed a complaint like another person suggested with Careerbuilder.com. So, here's to looking before we sleep...
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