Horizon Learning and it's affiliates have a horrible reputation with the BBB of Utah (rating of an "F" on an A -F scale). Unfortuntately, I was unaware of this when I signed up with their company as they were operating under another company name at the time. The recruiting staff was very dishonest with me and made verbal promises of Web Design training which was never delivered. They called me while at work and I told them several times my hours of work and they continued to call during those hours and threatented to discontinue attempts. After 2wks of this they did not call back. I attempted to call them and got hold of 'Josh' and after talking with him very briefly, he said he would continue this on new call. Nextime I spoke with someone 'not Josh' I was offered instruction on how to sell on ebay (I have been on ebay for 15yrs) I questioned in detail the nature of this and they were very specific with the type of service they would provide me regarding professional web design. The contract was vague, but when I questioned it, I was reassured that the services promised would be provided. The recruiter provided me with several references from thier site stating great success with their Web Stores. Later, I found out that there were false tesimonials. I was given 3 days to cancel my contract. However, my first coaching session was not scheduled for 8 days and it was not until then, I found out I had been a victim of the ole "bait and switch". My coach, whom was very poorly educated, informed me he would be teachng me how to sell items on E-bay for $4000 tuition. Are you kidding me?!?!? My coaching session, which was promised at 1 hr/week but ended up being more like 20 minutes. When I questioned my contract, the company contacts became very unprofessional, condesending and at times threatening. Once I began my attempts to remedy this problem, the real issues started. I was never allowed to speak with any supervisors and now forced to go through my coach only for resolution. I am now in a situation where the loan company is harrassing me. They are ruining my credit score monthly while I try to remedy the situation. Please learn from my mistake, do not make a deal with any of the companies listed above. Do reasearch and please visit the BBB of Utah's site. I took most of this content from another complaint filed but added my own experience. I could not have stated the facts better and it was laid out pretty much how I would have said it.
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