Usacomplaints.com » Internet & Web » Complaint / Review: Cricket Communications - No support-no credit-no kidding-still billing. #892577

Complaint / Review
Cricket Communications
No support-no credit-no kidding-still billing

I settled 2 times in early stages my prepaid broadband online sites with Cricket. For 15 days next I'd no online sites. I'd been utilizing it for 8 weeks. I named 800cricket and invested several hours, and several telephone calls, on a variety of times to Cricketis specialized division. They stated it was their issue but couldn't repair it. I told them to stop my account, and was informed they'dnot because it was a prepaid account. I'd settled the regular cost, 50.00, on March 7 with my Mastercard, and so I named Mastercard and informed them I had been arguing the charge when I had no support because the evening I settled it 2 days early. Cricket didn't protest the credit that Mastercard released to my consideration and Mastercard explained written down the conditional credit they'd given me wasn't lasting. Cricket released a 25.00 credit for no service, and confirmed that I owed 25.00 for that home month (May, but transformed my regular payment day back again to both evening early transaction day in March, rather than the unique day it will have now been, hence cheating me out-of two times of the regular service. After spending the 25.00 on April 9, I still had no support and so I named Mastercard again to challenge the 25.00 cost. Ditto happened. Cricket didn't challenge credit also it turned lasting on my bill.

Today Cricket says I owe them 85.00 that will be 50.00 for March, 25.00 for May and support costs for no cost. Out-of these six months I'd online sites occasionally for some times. Oneday I'd contain it, 24 hours later no support.

The chargeback supervisor questioned me recently easily had required credit. Exactly what a chuckle, attempt to keep in touch with anyone who understands what's happening together with your consideration plus they do not occur. Yes, I requested for credit, yes, I requested them to stop my bill. Was advised it mightnot be achieved, but after-hours and times of telephone calls towards the specialized division, they did matter 25.00 credit, that has now gone away. I had been also informed that Cricket never responded demands from banks (MasterCard) about chargebacks to Crickets consideration from the banks.

Should be too numerous to react to, or possibly equally, english-as an initial language, workers were active dealing with the Leader of the organization.

I'm declaring a using the FTC the moment I'm through creating this. I really hope somebody may join me in suing the corporation and create them comprehend, this really is America, not Asia, not China, and we've regulations to safeguard our people from deceptive business methods.


Offender: Cricket Communications

Country: USA

Category: Internet & Web

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