I recently did a search on ZenCartPros.com out of curiosity. I was shocked to see a usacomplaints.com with exactly the same experience that I had with this company.
In August I contacted Scott of ZenCartPros to build my website. I remember the very first contact I was thinking "this guy is a little strange". He went in to a long schpeel about how long he had been doing this and that it was important that you do everything he said. So, whatever, he's a techie, I cut him some slack. The very first time he asked for creds and templates and whatnot I think I sent him the wrong file. No big deal, right? Wrong. His response was demeaning, angry and completely inordinate. I have been in Information Technology for over 15 years. I have never been communicated to in this manner, much less by someone I am paying! When I politely pushed back he just got worse. It got to the point where he, the contractor that I am paying, is threatening and cursing at me. I was dumbfounded. I figured, ok, maybe he is going through a divorce or using meth or just really having a bad day. Things got to the point where I didn't even want to ask for anything. I regretted ever contracting with him. Now, he was hosting my site.
I have since moved my site to a new host. It is hard for me to believe that Scott can stay in business with his behavior.
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