Their customer support was great 2 yrs ago. Nowadays, I had been handled like garbage: hung-up on throughout a telephone call and overlooked in livechat.
Our issue: I'd a tough drive crash and was informed the "support internet alternative strategy" I taken care of would not substitute them.
They con you into buying alternative ideas which have loopholes for anything. I willnot be amazed though... The program includes a restriction of protection for flaws because of "functions of God." Significantly?!?!!
Prevent newegg if you should be the kind of individual who wishes their protection programs to become really worth the additional cash.
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