Last year I paid a fee to get Cyber Defender which was supposed to fix my computer, protect it from malware, etc. They created a user account to access my computer, supposedly to fix it. Then, after my program expired, they used it to trash my computer. It kept messing up like it had a virus and a message kept coming up to purchase the program for $39.00, but when I finally gave in, it was $84.00. It immediately started acting right which was my proof that they were the cause.
This is extortion!!! They need to be prosecuted. I called my bank and reported the charge as Fraudulent and cancelled my VISA. I got 2 charges processed on my VISA for the $84.00 - but I got them reversed.
Watch out for these crooks. When I called them to help me get their program off my computer, I got a rude guy that was about to hang up on me. He didn't help. I called a friend and he told me to delete the program thru my Control Panel, Uninstall Program. But, it wouldn't let me. The only way to get rid of it is to buy it.
Stay away from "www.mycleanpc.com". It also charged $84 for a program called System Check - Premium Edition. They are connected. Check your computer and be sure you don't have a Trojan account open for an off site user.
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