Usacomplaints.com » Internet & Web » Complaint / Review: Yelp - Refusal of Yelp to remove FAKE reviews. #793026

Complaint / Review
Yelp
Refusal of Yelp to remove FAKE "reviews"

December 29 | 12:22pm pst

Hello Rick,

Thanks for calling Yelp.

We Have looked over the evaluations by Sean T, Lindsey D and Monika E, and given that they seem to replicate the private encounter and views of the particular testers, we're making them unchanged. Sadly, we're not ready to confirm these testers possess a turmoil of curiosity together with your company.

Where we doesn't have sufficient reasons to do this on the critique, we turn to the company operator to get hold of the consumer straight, and that I notice you've previously obtained this task. It's our sincerest wish you will have the ability to solve any problems or misconceptions with one of these testers amicably.

Regards,

Lucy

Yelp User-Support

Bay Area, Florida

Lucy,

It's apparent to anyone who has a really small mind these "evaluations" are reproductions. I would like to explain some apparent lies and remarks that can't probably be accurate, and therefore are easily proven.

1.) Their "team", who's usually difficult to achieve, frequently blames one another.

We've NO "team" Detail Paint & Hardwood is just a Sole Owner vessel. I'm the sole team. This really is easily proven, but a status isn't very important to you. You'll permit any companies status to become dumped without having producing actually the smallest attempt to confirm the credibility of the "evaluation"

2.) Detail Color and Hardwood is unreliable, does imperfect function, has us-experienced and unaware team.

Again we've no "team" Whenever somebody calls my organization, or e-mails the business enterprise, I'm the one who replies the telephone, I'm the one who reacts for the mail. No body else.

3.) From our encounter, and from comparable balances of our neighbors, I highly recommend against employing Detail Color and Hardwood.

A "evaluation" is meant to some recounting of the testers individual knowledge. You actually permit hearsay from fake "neighbors"

4.) The consumer is from "Montpelier, LA"'.

Yelp is for nearby evaluations could it be not? Montpeiler La is just a touch out-of my support region, by about 1,000 miles.

5.) I employed Accuracy Color and Hardwood to paint my 3 bedroom residence in Ny... To begin with he was not covered and that I had difficulty coming him in to the building.

Yes, obviously, any trustworthy customer might "slip" a builder to their building and conceal the job from both residence panel and also the structures management organization. This really is my insurance professional: I bring $2,000, 000 common responsibility and workmanis payment, and also have had a plan together for more than 6 years. You've time for you to create me this mail, although not the full time to get the telephone or deliver them an email to confirm these details? Additionally, this identical "evaluation" hasbeen published ratings of that time period on the web. On craigslist particularly, with just the organization title, and personal name being transformed. Your inability to actually create the smallest attempt to vet "reviews" which you abandon libelous "reviews" up, permit poor companies to become praised with phony good reviews, and great companies to become dumped by rivals is actually indicative of just one point. You care no more than REVENUE. Content = REVENUE. You can care less concerning the damage you need to do. Just revenue issues for you.

Robert C Mangi Company

152 Mineola Boulevard

Mineola, NY 11501

516-294-1072

6.) That man is just a greatest SPAMMER on craigslist! He's a rip-off performer. Beware! Prevent at-all price

This Can Be A "evaluation"? It appears to become lacking any details about employment that I did so on her???

From you:

:"We're making them unchanged. Sadly we're not ready to confirm these testers possess a turmoil of curiosity together with your company"

I observe, if you should be likely to err, err privately of the phony "consumer" who trashes and libels an honest business person's status. That appears the smart and innovative move to make in my experience.

You as well as your organization, are totally without actually the smallest morality or integrity.

You enable companies to become dumped, and deliver them a notice informing them ostensibly you could care less that the honest honest company has been trashed and libeled you website.

These same "evaluations" were published on Google Nearby, Citysearch, along with other websites. I approached them-and THEM ALL had the "evaluations" removed in under fifteen minutes. But obviously, not Yelp.

You organization, and also the attitude of it workers is wretched.

I'd prefer to convey my sincere appreciation to Yahoo! Nearby, and Citysearch due to their exceptional customer support.

To my ratings of customers through the years, thanks for the ongoing assistance and repeat business, To new customers scanning this, these "evaluations" are definitely PHONY. Yelp is notorious for this sort of factor. Please seek "grievances against Yelp and you'll discover practically tens and thousands of grievances regarding this same problem.

Jim Lamm

Accuracy Paint & Tile


Offender: Yelp

Country: USA

Category: Internet & Web

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