Usacomplaints.com » Internet & Web » Complaint / Review: Time Warner Cable - Dishonest Customer Service and Fluctuating Prices. #789300

Complaint / Review
Time Warner Cable
Dishonest Customer Service and Fluctuating Prices

I've been a faithful client for several years for this organization. There costs have usually changed but never enough to worsen me to publish on the communication community before last couple weeks. I do want to shout towards the globe just how many lies that I notice from reps and that I don't get repaid in the PERIOD I INVEST EACH AND EVERY month about the telephone using their customer care. I've to "RESET" their gear that I spend 180.00 for each month. I believe that should you spend that much to get a support they must emerge at their period and comfort to reset OUR CONTAINER. I've to take some time to call-in each month because of an excessive statement and new fees. This month particularly I had been about the Triple-Play Marketing and also the consultant got me to change my Telephone Provider from Vonage to Time-Warner Cable and that I regret your decision completely. They assured me my first statement could be 160.00 and next 135.00, then it found move my first statement was 270.00. I had been annoyed and invested 2 hours about the telephone using the Preservation department and also the billing office. I'm presently Along the Way of rescheduling the Web Support and Obtaining CenturyLink DSL because of being LIED to, not due to the cash, I dislike to become LIED TO and that's all that occurs here recently Eventually Warner Cable. I dislike that point Warner Cable doesnot worry about it is clients which my 15 years of devotion doesnot matter, I've discussed starting a Facebook Strategy detailing the benefits of discovering an alternate to Time-Warner Wire due to the Lies they've given me. I'm sick and tired of it and I want somebody upstairs within their Government Division might observe these phrases but that is clearly a Chance at Nighttime, since they're a "Large Company" and also the small folks simply do not matter no further. They would like to enable you to get about the telephone, they would like to lay for you to obtain you in a deal, then when the statement comes you'll simply opt for it even although you are angry. I understand what they attempt to do, as well as their plan would be to simply allow you to register no matter what, I simply wish that individuals may select respected rivals and trade-in DISRESPECT for some more bucks, this really is my criticism and that I dislike Time-Warner Cable as well as their Customer Services.


Offender: Time Warner Cable

Country: USA   State: North Carolina   City: Mount Airy
Site:

Category: Internet & Web

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