I received a $49.32 charge on my April phone bill for a "900"-number call in Jan. When I called the "for billing questions" number, 866-921-9215, I could not access this number. I then called Enhanced Services Billing, Inc at 1-888-293-3724 to report this fraudulent bill. They took my phone number and blocked any future charges from American Voice Link. I asked them to credit me for the $49.32 charges, which they said they would. They indicated that the charge came from an internet source.
I also called my phone company and disputed the charges. The phone company put the charge on a disputed list which allows me 60 days to get the matter cleared. I have also blocked all 900 calls from my home phone.
I am puzzled as to how this happened. The time listed was when my family was at church. Does anyone know how to prevent this problem in the future?
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