This is an e-mail I sent to Ontel Products
I just ordered miracle socks online from the website advertised on your commercial www.getmiraclesocks.com Order # DR-4461664. During the process, I was told that the Firm Compression Level Miracle Socks would come with an extra pair of socks and would cost $10 plus $13.98 shipping and handling. I then proceeded to purchase the Firm Compression Level Miracle Socks Value Pack which I was told would cost $19.99 but the shipping and handling would be free. I
chose not to upgrade or purchase anything else. So the total plus the $1 for the electronic processing fee should come to $44.97. At no point in time was a list of items and totals shown to me before proceeding with check out. The website
went straight to telling me that the transaction was complete and only then showed me this list, which was completely different than the prices quoted along the way. The list showed me that the Firm Compression Level Miracle Socks
was $20, and the Firm Compression Level Miracle Socks Value Pack was $34.99. Only after saying that the transaction was complete did the site reveal that I had just spent $69.97!
These are copied from your site:
Get 2 pairs of miracle socks & 2 tubes of miracle of aloe foot repair only $10 plus s/p&h
^ I purchased this in black size S/M, and I understood that s/p&h would
be $13.98
Get your Miracle Socks Value Pack!
Because you ordered today, you qualify for an amazing 30% percent discount on our value pack. Everyone needs
multiple socks so we created our 3-pair Value Pack of Miracle Socks. You'll want extras so you always have a clean pair ready to put on.
Its just $19.99 a pack and well even pay for the shipping on your Value packs. Thats less than $7 a pair. This is a
great time to pick up extras in either color so you can match virtually every outfit you own. You still get the 60 day Money Back Guarantee on your Value Pack Socks so pick them up now while supplies last.
^I chose 1 value pack in black in
size S/M.
This is what it went directly to after I chose to order Firm Compression Level Miracle Socks (that is supposed to come with an extra pair) and the Firm compression level miracle socks value pack: vvvv
Thank you for your order! It is being processed and will be shipped promptly!
Order Date: 9/10
Order Number: DR-4461664
Product Description Price Quantity Total
FMSSMBTV Firm Compression Level Miracle Socks $20.00 1 $20.00
FMSSMB3 Firm Compression Level Miracle Socks Value Pack $34.99 1 $34.99
WF1100 Electronic Processing Fee $1.00 1 $1.00
Subtotal
$55.99
Tax
$0.00
Processing
& Handling
$13.98
Total
$69.97
Ontel Products Corporation
21 Law Drive
Fairfield, NJ 07004
1-973-439-9035
This is entirely fraudulent and I will be contacting the BBB, consumer reports, and various other review sites. If the product was actually good quality, then why would you feel the need to lie and conduct business in such a shady manor?
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