Usacomplaints.com » Internet & Web » Complaint / Review: OnlineStorageSolution.com - OSS, OnlineStorageSolution-com, IIC-Internet-onlinestoragesolutions-com The company deliberately degraded their service to unsatisfactory level after 30-day warranty period, they refused to enhance the service or issue a refund. #719569

Complaint / Review
OnlineStorageSolution.com
OSS, OnlineStorageSolution-com, IIC-Internet-onlinestoragesolutions-com The company deliberately degraded their service to unsatisfactory level after 30-day warranty period, they refused to enhance the service or issue a refund

The organization advertized endless online document storage for $25 annually. Today, it's general-knowledge that "file storage" indicates file transfer of personal info to and from their machines, which both support and also the published information can be found without disruption.

After hardly any study, I registered and prepaid for just two years. The organization provided A30-time cash-back guarantee. Nevertheless, I applied the service-very small throughout the first month (I had been filled with unrelated issues), so when I did so - it worked great.

soon after thirty days following the sign up day, I began utilizing it every single day (I automatic backups). I prepared on moving lots of information. I automatic data exchanges, and that I could analyze action records. In no time, I began experiencing issues linking (I really couldnot connect with their host all night). Additional occasions, I began realizing how documents that I noticed submitted at earlier times were merely eliminated (not on the machines). I felt cheated: the support was unreliable plus they do not look after my documents. Centered on that, I really couldnot trust that I'll still possess a backup useful digital information just in case I shed it athome (fireplace, robbery, etc).

I started connection with the organization over e-mail: I requested for reimbursement (despite the fact that 30 day guarantee handed). Over many emails creating near to per month of period, they dismissed my request reimbursement, and alternatively they began requesting my motives. I described, and that I kept insisting on reimbursement. Lastly, they promissed to deliver me a refund check. I never received it. Per week or two next guarantee, I sent them-and requested for that position. In those days, someone else acquired the situation, and also the procedure above-described virtually recurring (they asked why I had been worrying, which required many weeks again). Lastly, I obtained exactly the same guarantee for that reimbursement check. It again never appeared.

next, I sent them each week or two, and my emails today are becoming overlooked.

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Offender: OnlineStorageSolution.com

Country: USA   State: Oklahoma   City: Oklahoma City
Address: 201 S Robert S Kerr #911
Phone: 8885247336
Site:

Category: Internet & Web

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