To whom it may concern:
Hello, my name is Mike Murray and I feel we have been ripped off/scamed or just sitting on the edge of these terms and I want you to know how this company trests its customers!
This company has the worst customer service, content and video's unmatched by any other company I have ever seen...
The Adult web sites TELETERIA designs and sells with a guarantee of 100% ownership and 100% guarantee of quality of product or 100% money back guarantee if you are not totally satisfied is just not true.
Teleteria claims the mastercard release form you sign is your contract and the so called contract neatly tucked in with the release form for your credit card company, but at the time they will tell you this is only a formality for them to charge from your card and this is another less than honest business tactic.
We were told the approval process was to approve the web site and this leads you to beleive the entire website including members area (content and video's). This is not true!
There is no Guarantee and the site you purchase is not 100% yours ie: Domain name registered in their name and if you decide to move on and have the site hosted with another company then you loose all the content which he sub-leases to you, basically in the end when you leave you have nothing but websites with empty shells, no domain name and no content and are left with a product that is virtually worthless.
There is no place on their website that claims you are only leasing content from them, but rather you own 100% of your website with a 100% money back guarantee if you are not completely satisfied.
Teleteria also provides just enough information regarding the approval process. Ie: Once you approve the web site design you will have no more guarantee and there is no statement on their website that states your so called content and video's are not part of this approval process but yet you are led to beleive this and are told on the phone that you will be able to approve content once they finish the custom design of your web site, another less than honest business tactic.
We feel that this is carefully planned out to mislead people as when they see the members area are very upset (I have talked to many angry people they have done similar things to) and thats when Jay pulls the old line and says you have approved the sites therefore you have no guarantee.
(This would be like buying a new automobile with a warrenty and come to find out you have no motor and you accepted the automobile on good exterior looks and now your warranty is no good.)
This is less than honest business practices and in my opinion is very close to fraud, scam, or con if not on the borderline of being so.
We were able to approve the splash page and tour pages and with the exception of the content which was delayed from us seeing until it was almost to late for us to use our Credit Card company to chargeback the full amount from Teleteria to our account.
They register their customers domain name under their company name-hence they own the web site and have controll of all traffic you may receive and there has been alot of trouble regarding these proceedures with Teleteria and there customers, and Jay Servidio always has the same excuise for each person that claims this.
We respectfully request a full refund of all our monies from Teleteria and would also like to request that MBNA takes a closer look at the potential problems this company may causing for Master Card and all of their future customers.
We are in the process of filling formal complaints with
Ariz. Attorney General/Ariz. BBB as well as NY Attorney General/NY BBB/NY fraud division and the CT. Attorney General/CT. BBB and will be contacting the IFCC regarding this companies practices.
We have been left no other choice but to take this course to protect Credit Card Companies and unsuspecting new customers.
STAY FAR AWAY FROM THESE RIPOFFS!!! GET AN ATTORNEY BEFORE YOU SIGN ANYTHING!!!
We recently received the $4400.00 back in our credit card, and I must say it was not of teleteria's own will but instead the good work of the dispute deoartment.
We now want our other $2000.00 back and are geting the same old hassle and Teleteria wants me to sign away my right to never say anything negative about Teleteria for my entire life or be subject to a $1000.00 fine per post.
I will never sign away my first amendment rights, and we are prepared to see them in court as we have months of endless research about this company and feel we have a good chance in court.
This is not a company I would recommend doing business with...
And if you do be sure to use a credit card so you will stand half a chance to get your money back and not have to go through this horrific nightmare we have gone through and are still going through.
Every thing I have said I beleive to be the truth in my opinion
Sincerely Mike
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