In 1997 after I began performing website design and hosting, I started utilizing a business named HostMySite.com. At that time, these were the key ColdFusion shared-hosting organization about the East coast. I liked HostMySite. Every meeting I joined or assembly I visited associated with website design and hosting I'd usually allow everybody I met understand how happy I had been together. I applied to talk that the help technology, not really a switchboard or owner, might reply my phone within two bands. Not just that, but that same individual could be ready to look after my problem quickly. I understand that I possibly delivered them several new balances through the years.
Obviously, I had been only a little suspicious after I noticed the Hosting.com was purchasing them out. Nearly instantly, the support began heading down slope. Not just might by websites drop many times per week (possibly from Hosting.com growing the amount of websites on the shared host), but my calls to aid required longer to reply and resolve.
The most recent issue was so blatently stupid on the component and charge me a customer that I'm today freely verbalizing my hate for Hosting.com. Our customer have been on my butt concerning the numerous unannounced down-occasions these were viewing during regular business hours. I'd documented this to Hosting.com plus they were "considering the issue" and might have it solved. One service representative went as far as to inform me that there have been recognized websites about the host which were resource-hogging plus they could be requested to repair their problems. This extended on for some time without any repair. I eventually requested to become transferred to some more secure host. The repetition that night stated "not a problem" plus they might look after it after-hours per my request. I obtained a contact around night stating the transfer was total which I really could examine the website utilizing a momentary link so when I had been pleased they'd change it around. Each morning, the website was eliminated. It'd not show up about the previous host and also the new host was another website. I notified Hosting.com plus they couldn't inform me what happened. There is no signal for my website on either host plus they needed to recover from the copy. The entire procedure also until early morning 24 hours later and my customer stated "have a backpack".
Because The event, I've requested for Hosting.com to organize copies of my documents, repository and ssl certificates and make sure they are readily available for me to obtain. I obtained a contact they were prepared, however the link they supplied was towards the new server that I had been said to be shifting to and that I hadn't been provided use of FTP from that host. I've also requested that my consideration be acknowledged since I have was billed my regular hosting in the end of the transpired. Today, it's been per week and my emails aren't receiving delivered.
It is a disgrace what sort of client of almost 14 years could possibly get treated like this. I've accomplished only reward HostMySite and today, I'll do anything in my own capacity to allow everybody understand how much I hate Hosting.com.
If you should be buying hosting organization stay away from Hosting.com
Regards,
Pete
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