I purchased the full Roseanne series - 36 disks. After looking at my bank charge I saw they charged me 120.11 for an authorized amount of 119.90, plus there was an additional bank fee of 1.20 because they convert dollars to whatever in China. I requested a return of my money immediately, and told them to not ship.
They delayed for a week with daily emails, until the shipment actually shipped, then told me they could not stop the shipment! I continued to request the return of my money. I met the mailman at the box the day the disks arrived, there were only three disks (out of 36?) in the package, and I refused shipment immediately.
I was told a refund was processed on the 11th of March. After a week and no money, they sent me a screen shot showing "a refund" was processed March 17th. It is now the 29th of March and still no money. They are rude and nasty in emails, and lie every step of the way.
I have only been answered in emails by Kimberly Weis ([email protected]), but I recieve informational emails from MistyRichmond ([email protected]).
DO NOT DO BUSINESS WITH THIS COMPANY — THEY HAVE SEVERAL FRAUDULENT SITES ON THE WEB — www.Liquidation-dvd-sets.com and www.ultimatetvboxsets.com — BUYER BEWARE — they are only out to steal you money and being in China makes it very hard to get that money back.
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