Usacomplaints.com » Internet & Web » Complaint / Review: AT&T Yellowpages.com - YPConnect Program. #652540

Complaint / Review
AT&T Yellowpages.com
YPConnect Program

On or around July 24th I joined in to a agreement with AT&T for Web providers underneath the YP Clicks/Link plan.in those days the sales consultant, Darin Burke fraudulently misrepresented in my experience and Peak Roofing Experts, LLC the advantages and top features of your YP Clicks/Link plan. Particularly, Mr. Burke promoted the YP Clicks/Link plan in my experience and my company by addressing that YP Clicks/Link plan might target nearby people who were definitely trying to find services and products provided by Peak Roofing Experts, LLC. Mr. Burke declared this plan supplied a “one stop” answer for companies, for example quarry, easily was seeking to promote on the web. Mr. Burke further stated that AT&T Advertising Options had joined into “partnerships” with main online search applications for example google.com, yahoo.com, bing.com and msn.com so that as an effect my organization could be highlighted prominently about the outcomes searches went on these searchengines and therefore generate traffic not just the small landingpage presumably developed by Yellowpages.com themselves, but to my company site aswell. Mr. Burke also educated me that it had been cheaper to market with AT&T Advertising Options in the place of straight using the main searchengines due to the supposed “partnerships” they'd together. Sadly, I purchased his obvious lies. Mr. Burke’s representations were materially untrue and deceptive for all factors. One particular cause is basically because the marketing wasn't precisely focused, i. E, the small-landingpage produced has generated a higher quantity of synthetic ineffective ticks that AT&T truly may nevertheless count towards the “guaranteed” quantity of ticks bought by my organization. Up to now, all of the telephone calls I obtain through the YP Clicks/Link plan are from telemarketers, individuals searching for careers and/or for top washing (this keyword was required to become eliminated aswell). I also have the clicks are now being produced through “click facilities, ” or your personal Yellowpage workers or of these of the 3rd-events with whom AT&T agreements with for that keywords, whom click the links, further artificially bolstering the amount of ticks—to meet up your “click allowance, ” as they say.

Following The small-landing page was ready to go, I observed many difficulties with it including, wrong key phrases along with other information which was being focused within the landing site. I instantly advised equally Darin Burke and Jorge Valdez written down of those problems. I requested to possess this resolved on many events and that I was educated it'd get 7-10 business days (effective that the third party for example marchex.com had been utilized in the place of AT&T). Fundamentally, despite my recurring written demands through e-mail and ending up in Brian McKee individually, just small modifications were available towards the landingpage—despite I stated the wrong detailed labels and required modifications to key phrases and terms that will more precisely replicate my business solutions. After I extended to obtain that modifications be produced towards the landingpage that precisely resembled my company, I had been “stonewalled” by all AT&T employees.

Up to now, costs within the quantity of $6,267.37 have now been billed to my charge card for, among other activities, poor providers or providers I've not obtained! I've attempted repeatedly to solve these issues with numerous AT&T employees, including Brian McKee, Darin Burke, Jorge Valdez along with other unfamiliar AT&T employees. All my demands have dropped on deaf ears.

Each time I've fulfilled with AT&T reps to go over difficulties with my strategy, including Paul Fisher they merely attempted to upsell me to larger deals in the place of tackle the issue at hand. As succinctly explained written down by AT&T sales consultant, Scott Dinsmore, “I think the program [YPConnect] can get you the development you’re searching for.”

I presently use various other marketing and advertising businesses. Out-of all of the businesses I use, I spend AT&T probably the most and get the least ($-0-) returnoninvestment. Anything is very troubling about that situation.


Offender: AT&T Yellowpages.com

Country: USA   State: Washington   City: Lynnwood

Category: Internet & Web

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