Last week our numbers were wrong for our W2's. It took 2 days... One hangup and several non English speaking representatives before problem was resolved. Today we noticed a check was not showing in our vendor account, but if we used control F, we could see the check. The account was reconciled so where did this ck go? How many moreare missing? After hours of waiting again on the phone we are now being told we have to pay $24.95 for support!
This program is constantly having problems, customer service has always been bad... We are leaving quickbooks and looking for another accounting program. Do not rely on this program to do your income tax because it will be wrong!
I also have to say to intuit... Thanks for employing overseas personnel verses supporting the USA! Way to go... Hope you go bankrupt!
0 comments