The website is designed to help students meet a deadline on writing an essay. This is what is stated on the website and in the guidelines.
100% Money-Back Guarantee On your Specified Topic! Or Get All Your Money Back, No Questions Asked! Remember, we are the only writing service thatprovides custom paper on your specified topic or get all your moneyback! Try us and we will prove that quality writing can be produced inlesser time!
However that's not the case. I asked for a revision in advance and they guaranteed me that it would there on a certain day. However, that was false and I kept calling and got no response through phone. So I emailed then and this is the policy regarding emails.
We guarantee that our diligent Customer Support
Staff will respond to your query in the next 24 hours. That was not the case emailed them like 3 or four times and have yet to receive a response.
The representatives are rude and do not try to help you what so ever. When I finally got a response, they told me they could may only give me partial refund and call back the next business day. I told him that I been trying for weeks and finally got through to them.
He ensured me that the problem and the lines were fixed and that I would get a response within ten minutes. I called several times and was just on hold for ten minutes then the phone automatically hung up.
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