This company has a long standing policy of bait-and-switch tactics with customers. There is no promise they will not break and no member they will not hammer in order to maintain and expand their dominance of the currently 8 bllion dollar karaoke market. Much of their original catalog included songs to which reportedly they had no clear license and they were forced during litigation talks to suspend their use. One paying member was permanently banned from the site for simply mentioning that such litigation was ongoing.
The site has installed a number of untrained volunteers to police their bulletin/discussion boards for inappropriate content. Lewd and licentious conversations are allowed wide berth, but criticism of the policies or behavior of the leader are disallowed. Criticism of administrators is censored, as are political or religious ideas that the volunteers find distasteful or not mainstream. People of more extreme views such as atheism or political conservatism are routinely allowed to stand as objects of ridicule and mockery.
There currently exist two popular sites to which outspoken critics of Trevor McGuire, Singsnap and it's officers congregate to discuss their mistreatment. Singsnapsucks.com and Singsnapsucks2.com have become havens for some, yet current members of singsnap have been informed that if they are discovered openly posting critical observations on any site that their membership privileges will be permanently suspended. McGuire is serious about stamping out objective analysis of him and his "community" wherever it rears it's ugly head. The mind control and intimidation exercised over the membership has been widely reported as has the fear that many members now have of Trevor, his administrator Annie, and staff in general.
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