Last night this lot got me. Everything was frozen. Whatever I did there was no way I could get back on line. Just doing normal surfing, then suddenly they appeared & everything locked up. I was extremely worried but AOL had closed down for the evening. (that is another moan about their services, but not critical regarding this incident) This morning the advisor tried her hardest but with no luck, and suggested I get a technician out to sort out the problem. A call out here in the UK costs $90. So I took the chance and coughed up $79.95 for this magic system which would clear away all these worms, trojans, and any cobblers they had dreamt up that were infecting my PC. I was very worried about the standard of spelling they were using right from the start, which was ringing alarm bells. As soon as I paid, my system was cleared. This then allowed me to do some research and find your web-site, which confirmed all my fears. No software down loaded, and other users in the USA having to suffer the same problems as me. Hopefully under the UK credit card rules I might be able to get my money back.
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