Usacomplaints.com » Internet & Web » Complaint / Review: Einstein Industries Ted Ricasa - Ted Ricasa It has been 3 years of delay and excuse after excuse that www.rb4health.com is still not fully developed and launched To date 8,000 has been paid to Einstein Industries. #620712

Complaint / Review
Einstein Industries Ted Ricasa
Ted Ricasa It has been 3 years of delay and excuse after excuse that www.rb4health.com is still not fully developed and launched To date 8,000 has been paid to Einstein Industries

I signed a contract with Einstein Industries in early 2008 to design a website (www.rb4health.com) for my home medical equipment and supply business located in Fairview and Fort Lee New Jersey. The initial estimated cost of the site was $8,000 which has been paid in full. The project was to be a 5 page website allowing a Physician to securely log on to a HIPPA compliant domain and place a medical equipment or supply order for their patient. The other pages would contain a newsletter page, visit page, products page and home page. I was highly recommended by my Dentist who used Einstein Industries to launch his first website "Theodore Aaronson Dental Practice located in NYC. Weeks turned into months and months of delays. Designers were continually pulled from the project and replaced or tied up with a deadline for another client. At one point I was so dissatisfied with the website design that I asked a senior representative from the Graham-Field health care company whom is my largest supplier of wheelchairs and walkers to help get this project finished with Mr. Ricasa. He timelessly worked with Mr. Ricasa and staff to finish but it never happened. I also hired a free lance designer to redo the entire site only to learn that the format that Mr. Ted Ricasa initially approved was not able to be used and Mr. Ricasa convinced me to use the initial design. Promises after promises, excuses after excuses, delays after delays. I just wanted to walk away as this took some much time from my day in and day out activities and medical practice. Then I was told early this year that the site involved an additional 16 hours of work at $300 per hour which I agreed to with Mr. Ted Ricasa. Luckily I did not send any more money to them. I became disgusted and then began making several complaints to the Better Business Bureau, California's State Business Fraud Unit and Attorney General's department which Mr. Ricasa received letters from. Several weeks ago Mr. Ted Ricasa agreed to give me the partially completed website and domain name for the initial $8,000 price. I had my NJ Attorney write up agreement and had it sent certified mail. Mr. Ricasa refused to sign but rewrote the agreement to his terms and emailed it to me. I am disgusted with how Einstein Industries has handled this situation and my only regret is that I did not commence legal action against Mr. Ted Ricasa and Einstein Industries after the first few months. I have never been in such a violated situation in my entire career. On November 15th I sent Mr. Ted Ricasa another email to once and for all resolve this matter. I have not heard from him as of yet. I have hired another web developer to finish and launch rb4health.com once I receive the CD from Einstein Industries. I have asked Mr. Ricasa to answer a few questions regarding how the site has been constructed. To date he has not responded.


Offender: Einstein Industries Ted Ricasa

Country: USA   State: California   City: San Diego
Address: 6675 Mesa Ridge Road San Diego Ca. 92121
Phone: 8663493996
Site:

Category: Internet & Web

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