I went to an Internet workshop in Toronto, Ontario, Canada in the fall of 2008 where there were many different internet presenters who spoke about and sold their products.
Adam Ginsberg was one of the presenters and spoke about his product the "Secrets of an Auction Millionaire E-Bay system". On stage in front of many people he promised to come to Toronto in the spring of 2009 to do the free 3 day workshop. The only reason I and a couple of others signed up (for the discounted rate of $2,500 U.S.) is because he was coming to Toronto in the Spring. He never did come to Toronto in 2009 at all and neither in 2010.
I enquired about it through numerous avenues (e-mail, phone and social networks) and was told he would be coming to Toronto but they didn't know when. I then heard in June that Adam Ginsberg was no longer teaching it, it was someone else, but yes they would be coming to Toronto at some point.
I was then notified by the company in July that there are only 2 eBay / Internet workshops scheduled for the remainder of 2010 and the agenda is new, the topics updated and information current.
They said that there were no plans to add any additional workshop dates in 2010 and they couldn't confirm there would be any dates in 2011 either. I could not attend either of the two remaining dates as I could not get any more vacation time during the summer.
Neither of the two remaining dates were in Toronto anyway. When I asked why, they said they started a new product in January called "Speedlings" and with the launch of the new program and not many sales of Template Optomizer this year, there has been little demand for the e-Bay workshops.
I asked if they were going to update the online version ie (workbook, videos as mine were out of date) and the response I got was "if they do come up with updated DVD's we will notify our students at that time" I was also told if I have trouble getting started or understanding the materials I can always submit a support ticket. I know I can call as well.
I asked for my money back since and was told I couldn't and I asked for the money I paid for the E-Bay course to be transferred to Speedlings and was told that couldn't be done either because of the money they paid for Template Optomizer.
Since the reason I signed up was for the free 3 day workshop to teach students how to get started and Adam nor his company followed through with their promise to come to Toronto in 2009 and now and now there are no further dates scheduled for 2010 or I hope they reconsider and do have other e-Bay training dates in the future, especially in Toronto, since it was promised.
I believe companies should run on honesty and integrity. If you are not going to follow through on your promise, then don't promise it and/or be willing to give a refund or give some sort of compensation for not following through on your promise.
I see on usacomplaints.com.Com there are quite a few complaints about Adam Ginsberg's company and when I looked on the BBB report they have an "F" rating. A company that has integrity, honesty and excellent customer service, do not generally get an "F" ratings on the BBB.
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