Vollara is NOT a reputable company. I bought a Fresh Air unit in May. I had some problems with it and called into their customer service center located in Bristol Virginia. I was told that because I had purchased my unit before March of the company would not be able to honor EcoQuest's old warranties! And if I wanted my unit repaired I would have to pay for it! When I purchased it, I was told I had a 3 year warranty!
First of all, we all know Vollara IS EcoQuest and EcoQuest IS Vollara. They started getting a crappy reputation and changed the name. The only people who are making money are the same crooked dealers who were with EcoQuest.
Beware people&this company is going under. They are now DESPERATELY trying to push water units that do not work. I work with a lady who purchased a C-7 unit and paid over $3000.00 for it and it has not worked for one day! After waiting on a replacement part for over 2 months now, it is still leaking AND she finds out that they now have a NEW and IMPROVED water unit.
If they manage to remain open for the next couple of years, they will change the name AGAIN and will not be honoring all your 3 and 5 year warranties.
Crappy units. Dishonest company. Crooked dealers. Money-hungry owners.
Please do not fall for it. It looks all nice and safe, but you WILL get screwed out of your money!!!
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