We are a Computer Company in Dubai, UAE, and we confirmed an order with NotebooklandUSA LLC to purchase some Notebook Computers and they sent us Proforma Invoice and promised us that they had all the items in their stock. We did the bank telegraphic transfer on April 26th and as per our bank (HSBC) the money was credited to the suppliers account the same day i.E. 26th April. After they got the money they told us they do not have stock and not able to get the stock and asked us to call back the money through our bank. Our bank told us it is a lenghty procedure and asked us if supplier can send the money back through bank transfer it would be easier. We informed the supplier to send the money to us or send us the shipment. On April 30th our supplier, Notebooklandusa informs us that he has not received the money where as we have full proof from our bank that the money has been credited to the suppliers account. On May 3rd the supplier confirmed that he indeed received the money on April 26th and promised to ship the order same day. From May 3rd onwards he has been giving us false promises that goods will be shipped but has not shipped till today. His landline and cell phone calls are diverted to answering machine.
Now we have a situation where the money is already with him and he is neither returning the money nor sending us our ordered goods.
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