Charter promised a price{quoted to the penny} for their service for a locked in time period. When the bills arrived the cost was $60 more annually than promised. When charter was contacted, they said it was a tax increase{which has NOT occurred}. Then they said the {to the penny} price quote was an estimate. Even though 2 employees, on 2 different occaisions quoted me the lower price.
If they steal $60 a year from every customer, that is a big profit. Just sayin'.
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