My experience with ICM is basically the same as Rebecca's (Report #594904). I agreed to them charging me $2.97, then they took an additional $139.95 I didn't agree to. As soon as I got ICM's "Welcome!" e-mail with my password, etc., I began calling both of the 800 #'s—neither of which got me through to a live person. All you do is sit on hold and wait for the next available representative (who never materializes). I did this for 3 days, calling both ph. Numbers as soon as ICM's office hours started (7-7 M-F, Sat. 8-4 all Pacific time). My bank said that there were two charges "in waiting, " one for the $2.97, which I did approve, and another for the $139.95 charge that was not agreed to... It was pretty obvious to that ICM was merely waiting until the "3-day risk free trial period" was up, then the chrgs. Go through.in reality, there is no 3-day risk free trial period, since you can't get in contact with ICM during the so-called "trial period." The truth is, if it weren't for federal law requiring them to provide a 3-day period for consumers to reconsider a purchase, you can bet ICM wouldn't offer any trial period at all. They circumvent the law by just not answering the phone. ICM's smoke and mirrors marketing stole $139.95 from me and I want it back! Thank you Ed Magedson.
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