I paid on the eventual delivery of a new, or reconditioned NEW compter for over a year. It came with disks for trials of programs. It was delivered without set up or order information except the box. It has XP and iwas easy to load free Office.com. Etc., a plus. But, this is in no way a new computer. It has a very worn case with someones nametag heavily scraped off on the top corner: The Joystick like mouse (t looks like a pencil eraser) fuzzy with wear and does not seem to work. The Joystick is very Sad. Me too.
The Dell (nice big screen) came with free Netzero (which I have not been able to remove from open Screen. I use and pay for AOL which I can access on dial up as well as on Bright House hi speed (my main computer). I used AOL to set up and copy some of the programs (I hope free). I suppose I could not get tech support if I wanted because any changes I made (AOL) nullify contract etc. Etc. I did get a 98 start up repair disc. Good for 180 days tech support? I suggest everyone buy a piggy bank, save up and take the cash to to Dell.
I was also ripped off by another of their scams last to this year. A nice little sewing caddy. It cost me $29 once for about a $14 item; delivered months after the order. Then I paid a late fee. Somehow the money order receipt got lost and I ended having to pay for it again. This went on from May until Feb of the next year 2010. Because of the time lapse I had thrown away the money order receipt for the first payment. There will be no third purchase.
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