I ordered a wedding dress from www.zoombridal.com. It was an Ivory Mermaid V-neck Straps Sleeveless Chapel Train Applique Beading Satin Tulle Bridal Dress. Item # ZBM01047. The dress cost $190.99 which was amazing! Little did I know...
The photographs of the dress they are selling are beautiful. The dress pictured has beautiful lace detail and has beautiful silvery beading on the front of it. It also has buttons up the back.
The dress I received had no buttons on the back. It also had very few brassy gold sequins on the front, rather than the elaborate silvery beading pictured. The lace was bunched up on one side and there was a spot of gray and a spot of brown thread mixed in with the ivory lace. I had sent in my measurements and the dress was far too large on the top - front and back.
They claim that because of their low prices they can change the dress slightly if they want. WHAT?! They offered to give me 20% of my money back as compensation. I want to RETURN my dress and get 100% of my money back! I am awaiting their reply to my most recent email.
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