Usacomplaints.com » Internet & Web » Complaint / Review: InfusionSoft - Bad Service, No Refund!. #561912

Complaint / Review
InfusionSoft
Bad Service, No Refund!

Infusionsoft had assured that I had been to some specialist to assist me obtain the plan ready to go 24 hours later. You may already know it's challenging to get going using their plan. Nevertheless, per week and 1/2 used to do not get a response till I required a return. Subsequently, and just then, did I obtain a couple of phone including Clate Hide herself encouraging that I'd obtain a return. Well, 2 weeks later I've nothing and just foolish e-mail reactions such as this;

Hi Mike,

I don’t notice where you had been charged in Jan. The only real statement I notice is 12/28/09.

Please allow me to know should you were charged in Jan. And that I will require care of it.

Thanks Sam.

Marc Pilkington

Account Manager

Phone: 480.385.7668 | Fax: 480.385.7650

Marc. [email protected] | www.infusionsoft.com

From:

Sent: Friday, Feb 05 2:14 PM

To: Marc Pilkington

Topic: HaveN't Received Reimbursement However, Mike Miklosko

Hello,

I'm still awaiting the reimbursement you assured me last month.

Please reply,

Mike

Therefore, I would recommend that should you aren't ready to invest lots of cash together you'll not get support they so guarantee

So my problem for them is,

Where's my reimbursement?

2-20-10


Offender: InfusionSoft

Country: USA

Category: Internet & Web

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