On or about 12/22 I was trying to help my husband locate an old friend when I came across an advertisement for Intelius.com PeopLLook offering a one time search for $1.95.
I filled out the required information and as promised received her name, DOB, and a couple of addresses (which really were old and provided nothing in the way of locating her). I used my debit card to pay for the $1.95 service. Checking my statement they ran the charge for $1.95 on 12/22 as expected. Then - charges for $19.95 for gosh knows what starting on 12/24 (I had emergency surgery on Christmas Eve for a fractured ankle so I seriously doubt I was online), again on 1/4 for $19.95, again on 1/16 for $19.95, and again on 1/20 for $19.95.
I have no idea what the heck this is even for but after reading pages of complaints on this company I'm sure they'll say for subscription services, ValueMax, PMIdentity or whatever is new now. The fact is that I did not knowingly sign up for anything other than the one time people search for $1.95. After researching my options as to how to handle the situation I will give Intelius ONE chance to refund any and all funds (-$1.95 for my stupidity) that they have charged for whatever reason to my card. If I do not receive a response or a refund within 7 business days I will file a complaint with both my state and Washington state attorney general's fraud divisions, as well as the BBB's in both location. I am cancelling my card immediately! Hope this helps someone out there to find another "reputable" locator service if needed. Thanks for listening.
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