I too was burned by this guy, his information is halfway decent, emphasis on the halfway part, but what they do is promise a return policy and then don't back it up by ignoring the emails that are sent to them; a clever way of skating around the return policy.
They also direct you to two other companies when they FINALLY respond and those companies basically point fingers back and forth in an effort to confuse and frustrate the customers in hopes that the end user will eventually give up in embarrassment for being bated into such a scheme.
*First and foremost*, if you are reading this post because you have purchased this program, a word of advice: Immediately call your bank and simply report your credit card as lost. This is by FAR, the easiest way to ensure that they can't draft any monies out of your credit/debit card account. You will be issued a new credit card with a new sequence of digits at the end of your credit card. This process does take a few days up to a week depending on your financial institution, so be prepared to not be able to use your card for point of sale purchases until the replacement card arrives and make accommodations by having local access to your bank and/or withdrawing enough cash to "get you by" before reporting your card lost until your card comes snail mail. There is sometimes a fee for this especially if you have your card expedited to speed delivery of your card which can be up to $35 but it's certainly a much less expensive to having this company bill you over $100 for the program and $30 a month for services every month you probably didn't even know you were agreeing to in the first place. YOU WILL LIKELY HAVE TO GO THRU THIS PROCESS IN THE END ANYWAY TO END THE MONTHLY REOCCURING UNAUTHORIZED USE OF YOUR CREDIT / DEBIT CARD, I WOULD HIGHLY ADVISE DOING THIS AS SOON AS YOU READ THIS TO MINIMIZE YOUR LOSS.
Another less than "up and up" practice this company uses: They sign you up for a monthly subscription package which bills your credit card you use for the program, on a reoccurring monthly basis. Although this information is relayed in the terms and conditions of the sale, it's certainly deceptive practices to engage in this type of behavior by burying the monthly reoccurring charges in hard to find small print that the average consumer would never find. I say deceptive practices, at best, because even after reaching out to them they seem to continue billings in spite of attempts to cancel the service, which steps more closely into the fraud zone.
0 comments