Usacomplaints.com » Internet & Web » Complaint / Review: HIT Web Design - Customer service. #517912

Complaint / Review
HIT Web Design
Customer service

I decided to go with Hit Web Design formerly known as Heritage web design. At first, they sounded great and one was supposed to get all of these things. Immediately after signing, all of the little extras cost a lot of extra money. I signed up in June, paid a lot of money up front and it's now the end of October and there is still no website. There are to many agents assigned to one account and noone is in a hurry to work on anything. When calling customer support or techincal support, most agents are less than helpful. This company is a well marketed and misleading company. At the end of the day, it's an expensive do it yourself design company. If you want something doen right, do yourself a favour and do not use hit web design. You'll turn old grey and very frustrated dealing with this poorly organized comapny. Just because they claim their fame to being in INC magazine, does not mean a whole of a lot anymore.


Offender: HIT Web Design

Country: USA   State: North Carolina

Category: Internet & Web

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