Complaint / review text:
This last Summer I signed up with MobilityPass to give me mobilebroadband while on vacation in Europe. Before signing up I searched forreviews of the firm, but found nothing as they were a new startup. Ialso carefully checked the prices for their services.
While on vacation I managed to make only two connections to theInternet using MobilityPass, afterwards all connection requests wererefused or were unavailable.
A month later while checking my bank account statement I found thatMobilityPass had withdrawn $426 from my account. I contactedMobilityPass for an explanation andthey replied that this charge was for the 43 minutes of Internetconnection that I, in total, used.
They charged me $10 per minute for Internet use! I had used this timeonly to read my emails and hadn't downloaded any other files. MobilityPass does provide a price list. For example, a charge per kbytedownload, but it isn't possible to know what the kbyte usage is. Ifyou leave your laptop turned on without using it it will still bedownloading data, and if Microsoft updates your operating system youmight have to pay several hundred dollars more in download fees.
There are now many complaints appearing on the Internet aboutexcessive charges and poor Internet connectivity from MobilityPass.
Be aware that the deposit that customers are forced to make will belost. MobilityPass will keep your deposit, and they also require yourcredit card details and can and do take money from your bank accountwhenever they wish. You can get far cheaper Internet and better qualityconnections from any other provider. Also MobilityPass operates from aCaribean post box and the only way to contact them is by email.
MobilityPass is a ripoff firm and should be avoided.