Usacomplaints.com » Internet & Web » Complaint / Review: Hughes Net - Sub standard service. #499987

Complaint / Review
Hughes Net
Sub standard service

The support isn't just like we were informed it'd be, you will find disruptions within the support on the daily schedule, this is how the typical tech support team phone moves, examine to determine when the device is operating properly. Yes, the modem is operating properly, the lighting are illuminating how they must, so it's no problem using the modem, No it's no problem using the modem.

So let's examine you computer, okay well do this, after examining using the computer (which can be completely new but still under manufacturer guarantee) we learn that reduced and see there's nothing wrong with this completely new computer.

So now let's observe about various other problem, please maintain.

After returning towards the telephone, they reveal that it's the problem of the web site that we am trying to connect with.

I say What, surly you're kidding, no friend frequently sites have issues,

And So I request, which means you state that it's the problem of sites on the web?

No, friend what're you stating, have you been saying you CAn't connect with the web whatsoever.

Oh, yes that might be the main reason that I named within the first-place yes, that's what I'm stating, (we've at this time been speaking online for 30-min)

And So I request this issue,

Friend after exhausting other options, is there actually a period where hughes internet may acknowledge the problem is just a hughes internet issue?

Solution

I'm sorry I don't comprehend the issue?

Which means you are informing me that there's never a period where hughes internet may acknowledge the issue with poor online sites is just a difficulty that they're accountable for creating?

Solution

I'm sorry I don't realize the issue.

People Individuals, people, when are you going to operate just like a guy and take that the support isn't that which you promote it to become?

WE continuously see ads on Television declaring that hughes internet is really excellent however, when you accept a 24-month agreement, there is a constant again reach talk to an national, and not will they actually acknowledge that they're the issue, it'll continually be a problem together with your completely new pc.

Or perhaps a problem using the wires, or perhaps a difficulty using the device, or perhaps a difficulty using the gear or perhaps a difficulty using the hub, or perhaps a difficulty that's various other issue which at the moment we can not know what the issue might be, if you like to invest hours of your energy about the phone get hughes you'll think it's great,

When you have an aged person who gets unhappy get hughes they are able to devote hours speaking with somebody about the telephone


Offender: Hughes Net

Country: USA   State: Alabama
Site:

Category: Internet & Web

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