Usacomplaints.com » Internet & Web » Complaint / Review: AT&T U-verse - Unfair and Fraudulent charges. #466782

Complaint / Review
AT&T U-verse
Unfair and Fraudulent charges

AT&T Uverse is attempting to gather cash for Uverse gear mounted within the unique consideration which their very own support specialist required with him adhering to a minute installment. Early 2008 I decided to AT&T u verse support via a doorway-to-door sales builder addressing the organization. This contract was on the basis of the guarantee of the combined statement which was to incorporate the u verse service included with my AT&T telephone support. Following the start of support it had been obvious that I had been getting individual billings. Because which was not that which was guaranteed I terminated the support, but had inside the time spoke to some service consultant called Ben who had been ready to assist me. The support was ongoing but under a brand new account number. This triggered new u verse gear to be mounted. Throughout that next installment their service consultant linked the brand new gear and confirmed the support. Upon conclusion he eliminated the aged preliminary mounted gear and required it with him when he quit. I discover later the client is assume to deliver the aged gear again via UPS but no such path was handed at that time. It's this gear their specialist eliminated that AT&T is attempting to bill me for. I've named AT&T U Verse customer support quantity at 1 800-288 on many events and spoke to many individuals regarding this error. The final on May 18 was a lady called Tune who recognized himself like a boss. She explained in analysis was impending but that she believed the problem could be solved. I'm creating this since it works out their reaction was to deliver the bogus payment to some collection company. Up to now this issue continues to be conflicting and that I have since that time get a notice from the variety company for that quantity of the lost gear.

AT&T U Verse is attempting to bill me for gear they although incorrectly but nevertheless taken off my house plus they actually have ownership of through among their support companies. I'd like this payment for this obvious absent gear that will be not genuine and illegal to be ignored. Posted towards the Better Business Bureau


Offender: AT&T U-verse

Country: USA   State: Texas   City: Round Rock

Category: Internet & Web

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