The following is the text copy of a letter I just sent to my credit card company.
I write to inform you of the criminal, unethical, and fraudulent business practices perpetrated by four internet companies that use DISCOVER Card.
In mid-March I responded to an e-mail offer first, and then a telemarketer for a free E-bay Selling Kit being offered on CD-ROM by The Sellers Lounge. On April 1, I received the kit. To my displeasure, instead of the training materials advertised by the telemarketer and in the CD jacket / mailer, the CD was nothing more than advertising for the company.in reading the fine print on the CD mailer (a photocopy is enclosed), I was chagrined to find that by requesting their CD, one is automatically enrolledwithout any previous notice, let alone consentinto their membership service, which I didn't want, need, or ask for, at an astounding $49.95 per month! I called The Sellers Lounge immediately to cancel the membership. After speaking to one of The Sellers Lounge representatives, I assumed everything was resolved.
In late April, I received my monthly Discover statement. On that statement were charges from three companies: E-tax hotline, Social Toolkit and Submit solution. Since I had never heard of any of these companies, I promptly called Discover to investigate.
In a letter dated May 20, Discover responded informing me that the prior charge from Submit Solution was being reinstated since this company asserted that their charge was legitimate. It was then, that I became really angry. I realized, due to a photocopy enclosed with the letter, that the business in question was The Sellers Lounge, and that The Sellers Lounge had been sharing my Discover card information without my knowledge and/or consent to the companies afore mentioned, and they proceeded to make charges to my card without previous notice to me. Even though The Sellers Lounge had been responsible for this unethical and criminal affair, when I called them for satisfaction the management simply washed their hands, claiming that the other companies were not owned by them but only had been bundled in the advertising CD I originally ordered from The Sellers Lounge, information that The Sellers Lounge had never disclosed to me before I sent for the CD-ROM.
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