Usacomplaints.com » Internet & Web » Complaint / Review: Hughes.net - Billing Mistakes-Horrible Service. #446960

Complaint / Review
Hughes.net
Billing Mistakes-Horrible Service

In 5 months we've needed to call-in five times to be able to repair billing problems and obtain our online sites reconnected, all since there is a problem using their payment! We've supplied our examining info 4 occasions previously 5 months, however even though it is THEIR problem, we're not able to access the web and also have togo through the laborious procedure for obtaining to their tech support team and also have them wander us through unplugging, replugging, examining methods, etc. I have to alert those who have EVERY OTHER CHOICE than Hughes.net togo for this and just utilize Hughes.net like a FINAL RESORT! We've had service for three years today and dislike their support. Dislike their customer support, dislike their absurd techincal assistance conditions that don't have any rhyme or cause, as well as their download rate isn't any much better than the wireless cards for example Verizon Wireless. Unfrotunately for all those people who reside "within the stays" instant protection is not excellent and therfore we-don't care remove Hughes.net. Once there's every other choice, I suggest every consumers to fall this absurd service and register with another organization who really cares about their clients, and would not cost the $90 per month Hughes.net extort from us for this damaged support.


Offender: Hughes.net

Country: USA   State: New Hampshire   City: Sandwich

Category: Internet & Web

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